http://www.comsys.uk.com Automated telecommunication service platform for self-help and high response inbound or outbound campaigns. Utilization of IVR (interactive voice response) system, including an IVR hosting option. We also supply new voice internet services such as VXML, and IVR systems on premium rate numbers. Wed, 21 Nov 2007 22:36:00 GMT http://www.comsys.uk.com/ivr.htm You can get an IVR hosting service and get a third party company to host your IVR for you. This way you save on expenses and are spared the hassle of buying equipment. Once the caller has finished with the IVR, the IVR hosting service automatically routes the calls to the correct department or extension. Wed, 21 Nov 2007 22:30:00 GMT http://www.comsys.uk.com/services.htm VXML (Voice Extensible Markup Language) is a relatively new interactive technology that allows users to interact with the internet using voice commands and voice recognition. In addition VXML allows you to interact with the internet over the phone. This makes VXML a very good replacement for traditional IVR systems. Wed, 21 Nov 2007 22:30:00 GMT http://www.comsys.uk.com/intelligent%20numbers.htm A majority of the premium rate numbers on the IVR system are using IVR hosting. Using a premium rate number the caller is being charged for the call, IVR systems ensure that there is lesser hold time, and that the caller is transferred to the right department. Wed, 21 Nov 2007 22:30:00 GMT